Frequently Asked Questions

1. Reach out to our 24-hour helpline at 9170 8851, where our team is ready to answer your call promptly and provide guidance on the necessary steps.
2. Choose the appropriate religious of the  funeral ceremony for the departed.
3. If the deceased is at home, we will coordinate a visit from a doctor.
4. In the case of a hospital passing, ensure the doctor completes the Certificate Cause of Death (CCOD) and proceed to obtain the death certificate.
5. Prepare a selection of clothing for your loved one to wear when placed in the coffin. (Provide this during our initial meeting.)
6. Prepare a photograph of the departed for enlargement for display during the funeral wake.
7. Make decisions regarding the final resting place for your loved one.
8. Establish a budget for the funeral that aligns with your comfort level. Our aim is to relieve any concerns about payment terms, allowing you and your family to focus on grieving and spending meaningful time together during this significant moment.

The cost of funeral services may vary based on factors such as the chosen funeral package, religious preferences, and considerations of the requirements and budget.

In Singapore, funeral services are customizable to meet customers' specific needs, budgets, and requirements. The location of the service, whether at home, HDB void decks, or funeral parlours, can impact the overall costs.

A burial is when the deceased's body is placed inside a burial coffin and it will be placed in the ground at Choa Chu Kang Cemetery. 

A cremation is a process of passing the body in a cremation coffin through a furnace at Singapore's cremation location such as Mandai Crematorium, Bright Hill Crematorium, and Tse Tho Aum Crematorium to produce ashes. 

If your loved one has passed away in a hospital, a certified doctor will guide you in acquiring the death certificate directly from the hospital. 

In the case of a person passing away at home, a certified doctor will be present to facilitate the process of obtaining the death certificate through the appropriate online portal.

Yes! We do handle international repatriation service. Just reach out to our 24-hour helpline at 9170 8851 and we will guide you through the process in obtaining the relevant document.